To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Stephen Herrington, 05/25/2023
The best people! My GF and I broke down outside of Shreveport. We got towed to Blanchard Auto Repair. They repaired the coolant hose that blew, but unfortunately there was a ton of oil in the coolant reservoir. They advised that the car most likely had a blown head gasket and wouldn't make the rest of our trip. They went out of their way trying to help us. We still had to drive to Auburn, AL. The helped us look for rentals and search for places where we could haul the car back to Auburn. They gave us water and did absolutely everything they could to keep our stress levels down. They were kind and honest people. They looked to take care of us rather than charge for work that wasn't needed. I would 100% suggest this shop. They are also dog friendly! Kind, honest, and caring people...everybody from the manager, front desk, to the mechanics. Wholesome people. Thank you Blanchard Auto Repair. Many blessings to you. Thank you for helping us when we were in need.
